The privacy of your information is non-negotiable.
Everyone has the right to ensure that the information they kindly share with us is used only for the purposes for which it was shared. At Cieslik, we will never share this information with third parties without your consent, nor for commercial, advertising, or any other type of purpose.
Notice
Some videos shown on this website were created or enhanced using artificial intelligence (AI).
Accessories and items from other brands that appear in these videos are for illustrative purposes only, to show usage ideas or style suggestions. Their presence does not imply any affiliation, sponsorship, or endorsement by the brands mentioned.
Privacy Statement
In compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, we inform our users of the following:
1. Identity and Address of the Responsible Party
Cieslik is responsible for the processing of your personal data.
Address: Ahuehuetes Norte 895, Bosques de las Lomas, Mexico City, 11700, Mexico
Contact email: hola@cieslikmoebel.com
2. Data We Collect Automatically
This website automatically collects only the minimum personal data necessary to allow its proper functioning, such as:
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IP Address
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Browser type and device,
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Language preferences
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Approximate location
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Limited and non-identifiable navigation information
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inter alia.
3. Use of Cookies
We only use functional cookies, which are necessary for the website to function and to improve your browsing experience. We do not use cookies for analytics, marketing, or advertising purposes.
4. Purpose of Data Processing
The personal data collected is used exclusively for:
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To allow proper navigation of the website
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Ensuring the proper functioning of our technical functions
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Follow up on contact or service requests initiated by the user (if applicable)
5. Data Transfer
We do not share or transfer your personal data to third parties, unless there is express consent from the data subject or an applicable legal obligation.
6. ARCO Rights
You have the right to access, rectify, cancel, or oppose the processing of your personal data (ARCO rights), in accordance with the law. To exercise these rights, you can contact us at the email address indicated above.
7. Changes to the Privacy Notice
We reserve the right to make changes to this Privacy Notice. Any changes will be posted in this same section of our website.
8. Acceptance
By browsing our website, you agree to the terms of this Privacy Notice.
Customer satisfaction, cancellations and returns
At Cieslik, our greatest wish is your satisfaction with your purchase. Should your product have any manufacturing defects, please contact us via WhatsApp message so we can provide you with the address to which you can send it for repair at no cost to you.
Wood, by its very nature, has variations in color, density, and other characteristics, such as grain and knots; these are not considered manufacturing defects. We strive to avoid wasting our most precious resource, wood, which is why each product may have slight variations in its dimensions, never exceeding 20% of its standard size.
We do not accept cancellations or returns on special orders.
Some of our products are manufactured exclusively to order.
Product prices and availability are subject to change without notice.
Once we accept your order, we do not accept cancellations.
Custom Solutions
If you would like us to manufacture a special product, please contact us via WhatsApp message so we can send you our prototype and custom manufacturing policy.
Shipping policy
We offer free delivery to virtually any residential area in Mexico City and the surrounding metropolitan area. For shipments within Mexico or internationally, please contact us via WhatsApp message for information and pricing on ground, sea, or air shipping to anywhere in the world.
Delivery times
When a product is not immediately available, it can be manufactured to order. Delivery times may vary depending on the availability of raw materials, our workshop's workload, and other factors. For more information, please contact us via WhatsApp message.
Features and prices
We reserve the right to discontinue any product as well as to modify its features and prices without prior notice.
Applicable law
This site and all transactions are governed by the laws of Mexico.